Transitioning To Hosted PBX Systems

A high number of businesses are transitioning from the old school based idea of telecommunication systems to hosted PBX systems. This transition typically takes place for many reasons; however, primary cause for most businesses to switch is the cost effectiveness. There are other advantages as well, such as the calling features and other advanced features that go along with hosted PBX systems.

A traditional phone system for telecommunications has proven itself a nightmare for many businesses. The equipment needed for such an endeavor is very expensive, and the maintenance and upgrades are enough to require on site experts that are solely dedicated to the process. This added expense of personnel is enough of a reason for many business owners to make the switch in itself.

Some try to have people who concentrate on both the onsite phone system as well as the standard business practices on a day to day basis. The main problem with this is that the personnel that are providing double duty in this fashion cannot focus enough on either aspect to be productive. This is the essence of spreading your employee base too thin over a broad range of practices.

With the advances in technology and internet bandwidth capabilities, it has become possible for many people to move to an internet protocol based telecommunications system. The lowered cost was an alternative that many were and are eager to embrace.

Combine this money saving aspect of hosted PBX systems with the increase in productivity and even call quality and consumer response to services offered, and the majority of business people are sold on the idea.

One are of major concern for some companies was the security of their communications processes. Once the providers of internet protocol based phone processes addressed the security issue, the relief was palpable. Early on, people were also concerned with the call quality, but with the advent of high bandwidth internet connections along with the technological advances in web based communication protocols, these fears were soon worries of the past, long forgotten.

The next area of concern was up-time. Just like a hosting service for a website, there are possibilities of downtime. As the demand for this kind of phone service increased, the hosting providers mimicked the web hosting services in their redundancies to keep sites up at a higher percentage rate and then made the necessary adjustments for the specificity of the telecom industry. Today, most hosted PBX systems boast an up-time percentage of 99.9% or higher. This combined with the latest security protocols and encryption methodologies helps to alleviate the fears that many might have when considering transitioning.

Some features of the new services are simply not possible for traditional services. Features like call routing, conference calling, and call forwarding along with standard fax and email are considered standard fare when it comes to the new digital calling services and come without any additional costs to the owners and operators of the services companies.

Many additional features are used to attract some companies. Things like a virtual receptionist, call tracking, automated account interfaces, and automatic call transcription are easily achieved with most hosted PBX systems.

Finding where to get Hosted PBX Systems may not be that hard when you know where to look for them. If you are looking for deals and advices on Hosted PBX Systems, take a look at the information available to find out more.