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Wednesday, August 24, 2011

Effective Phone and Voice Solutions for Branch Offices

From the perspective of an Information Technology (IT) consultant, it is hard to imagine anything more challenging than connecting 15 offices around the country with the corporate headquarters. This kind of project would cost tens of thousands of dollars in hardware alone, and it usually involved months of setting up multiple T1 lines, Private Branch Exchange (PBX) servers and other hardware just to call Boston from Seattle. If a new office were opened, the whole system would require adaptation from the ground up with new extension and networking schematics and data sharing solutions. Thankfully, modern and more innovative voice technology solutions have made this process outdated.

The Branch Exchange

Using Voice over Internet Protocol (VoIP) and open SIP however, modern voice technology not only replaced much of the cost of connecting multiple locations, but it also improved the service, capabilities, and functionality for a business to operate while simultaneously reducing maintenance and operating costs. Sending an employee to the San Diego office for three months used to be a major cost and burden to a business, but with this new generation of Unified Communication technology, employees can travel from office to office with the same ease as moving a desk.

Seamless integration means that while your company has branch offices throughout the nation, it is connected by a single unified voice technology that is easily managed. The reliability of this voice technology helps to eliminate points of failure and creates a scalable system for the end user. Utilizing such voice technology, adding a new branch or satellite office can be done with ease and in a more timely and cost efficient manner.

Distributed Central Control

By implementing a system that is scalable, low-cost, highly integrated and expandable, a companies voice communication system transitions from being a rigid, costly necessity into a flexible, affordable medium that centralizes the flow of work and operations in a distributed network. Call routing across branches, interoffice collaboration and conferencing happens on the fly and facilitates increased production. The cost of all technology tends to reduce over time, which means that the streamlining of costs for Unified Communication and telecommunication networking has allowed more small and medium sized businesses to adopt such voice technology for themselves. Additionally, there are green voice systems which utilize far less power and energy than their counterparts, offering increased savings from a business operating costs and positively impacting their bottom line.

Zultys is the premiere provider of green voice technology, innovative unified communication and enterprise SIP solutions, bringing steep cost savings to businesses with a reduced carbon footprint and healthier environment. Zultys MX250 Enterprise-Class IP PBX offers a feature-rich enterprise-class business IP telephone system supporting VoIP and unified communication services for up to 250 users.

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